My Account
How do I change my password?
To change your password for your Gym Forms account please follow these steps: 1. From your Gym Forms account dashboard, or from the menu on the left-hand side, click on 'My Account'. 2. Click on 'Password Reset'. 3. Enter your current password. Then ...
How do I upgrade or downgrade my subscription?
You can upgrade or downgrade your subscription at any time. To do this please send us an email to support@gym-forms.com stating which subscription package you would like to upgrade/downgrade to.
How do I hide my address from the form email footer?
To hide your address from the form email footer please follow these steps: Log in to your Gym Forms account (https://gymfor.ms/user-login) > From the Dashboard click on My Account > Branding > Email Footers > Untick ‘Show address in email footers?’ > ...
How do I close my Gym Forms account?
This is a video showing you how to close your Gym Forms account. If there is anything you are struggling with or have any questions on how to use the system please do reach out to us via live chat or email and our friendly support team will be ...
Can I export data?
Yes - You can export form data to PDF, CSV and XML.
Can I download my forms as a PDF?
Yes - Once submitted, forms can be downloaded as a PDF.
What if I want to cancel?
If you would like to cancel you can do this at any time by Logging in to your Gym Forms account > My Account > Your Plan > Scroll to the bottom and click 'Close Account'. Once your subscription has been cancelled you will have 30 days to download all ...
Can I add my own logo?
Yes you can add your own logo(s) and set your primary, background and foreground colors with on any of our subscription plans.
What is a ‘Form View’?
When a form is submitted you can view the form online via the email notification or via the portal.
What is an ‘Admin User’?
Each account has 1 main Administrator account that has access to all aspects of the online portal. If you need additional administrator accounts these can be purchased for $60.00 per annum.
What is a 'Submission'?
When a form is successfully submitted to your account this is classed as a Submission. The form can be any size and number of pages and can be submitted by multiple parties. Each submission equals 1 credit.
What is a 'Credit'?
Each time a form is successfully submitted to your account 1 Credit will be deducted from your account balance. The form can be any size and number of pages and can be submitted by multiple parties. If you run out of credits, forms can still be ...