What is a 'Credit'?

What is a 'Credit'?

Each time a form is successfully submitted to your account 1 Credit will be deducted from your account balance. The form can be any size and number of pages and can be submitted by multiple parties. If you run out of credits, forms can still be submitted but you will not be able to access them until you purchase more credits.
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    • What is a 'Submission'?

      When a form is successfully submitted to your account this is classed as a Submission. The form can be any size and number of pages and can be submitted by multiple parties. Each submission equals 1 credit.
    • Where is my data stored once submitted?

      Data is stored on Amazon AWS servers located in your local AWS Region.
    • Are Electronic Signatures legally accepted?

      Electronic Signatures have been legal in most countries and states for many years now - Please check your local laws for confirmation of this.
    • What is a ‘Form View’?

      When a form is submitted you can view the form online via the email notification or via the portal.
    • Is my data secure?

      All form data is encrypted during transmission and at rest, and is stored on AWS servers – some of the most secure data facilities in the world.