You may need to request a change if a client has entered incorrect information on the form.
To request a change you will need to go into Submitted Forms, click on the cog next to the form, and click on 'Request Changes' - If there is more than one party on the form you will need to make sure you select the party who originally entered the information on the form. Then click on 'Next' and select the fields that need to be changed. Scroll to the bottom and enter a description of the change to be made, then click on 'Send'.
The client will receive an email with a link to the form that will allow them to change the information. They will only be able to change the fields that you selected on the 'Request Changes' page - so no other information will be editable.
Once they've completed the change you will be notified via email and you can then view the updated form in your Submitted Forms.
You can change and cancel your bookings directly from the Gym Forms portal, or from the booking confirmation email you receive when a client makes a new booking. Watch the video to learn how!
To change your password for your Gym Forms account please follow these steps: 1. From your Gym Forms account dashboard, or from the menu on the left-hand side, click on 'My Account'. 2. Click on 'Password Reset'. 3. Enter your current password. Then ...
This video shows how to add signature and third-party approval fields to a form. It also shows how to change a form from face-to-face completion to remote completion if it requires third-party approval.